Frequently Asked Questions
Please, take time to read the FAQ’s carefully.
Which CS Reuse Program (Bag or Bin) is right for me?
CS Reuse Residential Bin is specifically for one time use for residences with a driveway (sign up at www.checksammy.com/homeowners )
Bin is left at residence and picked up after 72 hours
CS Reuse Residential Bag is specifically for one time use for any type of residence including multi-family dwelling including apartment buildings and individual residences (learn more at www.checksammy.com/homeowners )
Bag(s) can soon be ordered online and shipped by mail. Contact firstname.lastname@example.org to confirm pick up time/date and location.
CS Reuse Multi-Unit Bin is a an ongoing service for multi-unit residential buildings including condominiums, strata, tenant associations or property managers (learn more at www.checksammy.com/property-manager)
What are the dimensions of the CS Reuse Program Bin?
Volume: 1000 litres / 36 cu ft
Maximum load weight: 400 kg / 880 lbs.
Length: 1150mm / 45 in.
Width: 1070mm / 42 in.
Height: 1220mm / 48 in.
Weight: 59 kg / 130 lbs.
What are the dimensions and specifications of the CS Reuse Program Bag?
DIMENSIONS FOLDED: 60cmx60cmx5cm
DIMENSIONS UNFOLDED: 60cmx60cmx90cm
- Top skirt is 64.5cm and pre-laminated for waterproof protection from the elements.
- There is bright green overlock stitching and double white stitching at bottom of bag.
- The bags are printed with the CS Reuse Program objectives regarding reuse and reducing landfill, the CheckSammy logo and instructions are provided for scheduling bag pick up.
- The bags are made of Recycled Type 2 HDPE plastic making them lightweight and strong and having less of an impact on the environment. CS Reuse Bags are made from this type of recycled plastic which is Eco-friendly as they are made mainly from post-consumer products and are in turn recyclable at the end of their useful life. It is also the most environmentally stable of all plastics – giving off no harmful fumes into the environment and considered a safe plastic as it does not contain BPA. Although HDPE is non-biodegradable, CS Reuse bags are recycled and used again. Recycling HDPE is also more cost efficient to produce a product than it is to manufacture from virgin plastic.
What items can be put into the CS Reuse Program Bag?
We collect unwanted consumer items typically found stored at home or storage units including: clothing, shoes, accessories, books, toys, knickknacks, sports equipment, small electronics, kitchenware, houseware, linens, tools, garden equipment, small furniture (that can be fitted in bag), basically anything that can be found in your local thrift store.
Please NO garbage.
What items can be put into the CS Reuse Program Bin?
We collect unwanted consumer items typically found stored at home or storage units including: clothing, shoes, accessories, books, toys, knick-knacks, sports equipment, small electronics, kitchenware, houseware, linens, tools, garden equipment, small furniture (that can be fitted in bin), basically anything that can be found in your local thrift store.
How do I change the delivery date or cancel the CS Reuse Program bin?
If you require to change the delivery date or to cancel the delivery please do so within 48 hours of the scheduled delivery by sending us an email at email@example.com. Please include the order reference number provided when you made your payment. We will contact you and arrange to make the necessary changes. If however you are within the 48 hours delivery window, please contact us at 1 (800) 260-2737 and provide your phone number and order reference number. We will do our best to accommodate your last minute change.
Where will the CS Residential Reuse Bin be placed?
Upon Delivery: the bin will be placed in a secure and select location preferably in front of the garage door area. To ensure access for our drivers to drop off and pick up the bin, please ensure there are no objects blocking path for our truck for bin transfer (e.g. cars, toys, etc.).
Upon Pick Up: Your bin will be picked approximately 72 hours after delivery.
Do not leave bin on the street but preferably in the area where bin was initially delivered.
Who are the CheckSammy Drivers?
The residential pick up service is provided by dedicated CheckSammy drivers who are uniformed, carry CS identification and name tags. Our vehicles are part of the CheckSammy fleet and are wrapped with the CheckSammy colours and logo.
Didn’t receive a reply from CheckSammy?
Please either call us at 1 (800) 260-2737 or email us at firstname.lastname@example.org with a brief description of the issue.