Collections Agent – Addison, Texas / In-Person

We are looking for ​a Collections Agent to join our team! You will be responsible for securing billing payments from your customers. You will strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Agent should exhibit professionalism and trustworthiness. You should have excellent communication, negotiation skills and an ability to work independently.

Responsibilities:

• Find and inform customers about unpaid accounts
• Receive and post payment to customer’s account
• Advise and follow-up with customers on unpaid accounts
• Initiate repossession proceedings or disconnect service
• Keep records and status of customer’s account
• Ability to manage high volume client calls

Qualifications:

• Previous experience in billing, customer service, or other related fields
• 2+ years of collections or Accounting experience
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Ability to prioritize and multitask

Please submit your resume, cover letter to [email protected]